Questions and answers to help with HOME REMOVALS and BUSINESS REMOVALS
This is Brilliant Removals FAQ page.
Need moving boxes?
Need a man and van?
Here we have created sections where you will find questions and answers you may find yourself asking when moving home or looking for the best removals company for you.
How do we make moving home easier?
Submit our online request form - we'll give you a fast removals quote personalised to you.
Confirm your quote and booking availability
Move home - let us do the rest!
I need to move out of London, can you help?Most definitely, we offer long distance moves to accommodate moving you anywhere in the UK. Please visit our page for more details www.brilliant-removals.com/service-page/long-distance-moves. Alternatively you could submit our online request form for an accurate quote based on your requirements.
Do you provide home moving boxes ?Yes certainly! We offer a range of moving supplies to help with every aspect of moving. Check out our materials page for more information. Remember discounts available when purchased with our services! www.brilliant-removals.com/packing-materials
How do I find home removals near me in London?We're right here! Brilliant removals company providing all types of home moves, for everyone and for all types of property. Moving to London? We can help with that too.
How are long distance moves quoted?The only difference to regular moves or local moves is there is an additional fuel charge per mile of £1.50. You are not charged extra for going further, just simply for the time required to do so - we think that's fair! The best way to get an accurate quote is to submit our quick and easy online request form. Our form is designed to ask only the required questions necessary to calculate a personalised quote for you - including any applicable discounts.
How do I get a removals quote?It's easy! Complete our online request form for an accurate quote personalised for you. For a rough idea please visit the service page you are interested in for the pricing rates for that service.
Does the price include VAT?Yes certainly - all of our prices include VAT.
Are there any hidden charges?No, certainly not! Most of our services are charged hourly, as we know from experience every move will vary in many ways, this way each client is charged only for what they require and not a penny more!
Do you provide home removals near me?The answer is almost certainly yes. Brilliant Removals provide home removals all across UK. Removals company based in London that can move you and your home anywhere in the uk, including Scotland and Wales (excludes Northern Ireland). House removals, flat removals, storage removals we can move it all!
Do I need to have my own boxes?The option is yours entirely. If you would like us to pack and/or unpack for you we can use your own supply of materials or we can provide these, charged additionally. Please visit our page for more details www.brilliant-removals.com/packing-and-unpacking.
Can you accommodate large and/or difficult moves?Yes of course, our brilliant removal team are able to plan with every move of any size. big small, tricky or bulky, We aim to take the stress away from every move!
Do you provide 7.5 Tonne Vans?Currently we do not offer 7.5 tonne vans, however these are classified as HGV and most companies charge a significantly higher rate. Therefore, we can offer our clients to 2 x 3.5 tonne luton vans as an alternative as sometimes this could be the cheaper solution - saving you money!
How do I request a quote?Please kindly complete our online request form available on our website's homepage www.brilliant-removals.com this will ask you for all the relevant details we need to know about your move to provide you with an accurate quote. There is also an option to send photos or videos to help us get a better understanding if needed.
Can you provide moving for a full day?Yes definitely, we offer "full day" moving packages and most of our services are provided based on an hourly charge. If your move requires more than 8 hours our team will be happy to complete the move and you will be charged for any additional time required.
Is there a limit on how many services can be booked?No, you can pick just one of our brilliant services or as many as you like! Some services put based together will have a discount applied.
I need a man and van can you help?As easy as can be! Please call us with your requirements and we can provide the availability, as simple as that! Our online request form also has an option for "man and van" for quick requesting, quicker quotes and easy booking all done online and via email.
Removals company - quick questions
How do I prepare for moving home?
-see our helpful moving checklist below.
When should I start looking for removals companies?
-approximately 1 month before you start moving
How do I find the best removals company near me?
-search thoroughly before selecting the removals company best suited to you.
Does home removals include packing?
-that's completely up to you. Our removals have the option to pack and move or moving only.
Are there extra fees for long distance moves?
-the only extra fee we charge for long distance movers is a fuel charge calculated per mile.
Can I cancel my moving date?
-Of course you can. Please be reminded cancellations less than 48 hours are subject to charge.
When moving long distance, do I have to pay the return journey?
-no you do not. For long distance home movers the only real difference is the additional fuel charge. Other than this your hourly charge begins when our team arrive and finishes only when all of your removal has been completed.
Can you do moving and cleaning for my home?
-yes we certainly can and there are discounts for dual bookings too!
Is it free to sign up with Brilliant Removals?
-yes certainly! You can become a member with us for free by registering on the app here "".
Packing and moving?
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Moving Home Checklist
How do I prepare for moving home?
work out what you are moving:
create a list. Best for preparation. Considering what (if any) furnishings need to remain in it's current location, which ones will be moving and if items can be disposed of. Consider if furniture requires disassembly or assembly.
consider what you will be packing:
a full list can be tedious. Our recommendation to create a smaller list of groups i.e glassware, crockery, small ornaments, photos, larger furniture, clothes etc. Larger furniture items like sofa's etc wont be packed, just protected and our removals team can do this for you when loading.
consider how will it be best to pack:
now you have your group list you can decide what moving supplies and packing materials would be required for these groups. For example protective wrapping for glass / crockery, wardrobe boxes for clothing, box filler for small ornaments etc. You will also have a better idea how many boxes you will need and what size for moving your home.
decide if you or the removals team will pack:
you can pack for your home removal yourself or request for our expert packers to do so. If you chose too, please remember to pack in the correct order with appropriate protection ready to be moved and transported safely.
consider stairs / lift vs size and weight of furniture / items:
if you live in a flat you will need to think whether your larger furniture items can fit through your doorways and into the lift safely not exceeding any weight limits. If not furniture disassembly services will be required. Again the option to do this yourself or request for our home removals team to do this. For flat removals and house removals both will need to consider stairways/narrow hallways and if sizeable items will fit.
Consider if you need help or not:
Now you have a complied list of everything to be planned for when moving. You have the information needed to know whether you can do this yourself or book for a removals company. Remember heavier items will need 2 or more people to assist when carrying to ensure the safety of the person and items both. For most, there is simply too much to do when moving home and decide to leave it to the professionals. That's us! A majority of people choose home removal companies that include packing and moving, along with furniture disassembly services for ease and peace of mind - that's us again!
Suitable size van:
do you have a van big enough to fit your house removal or do you need more space?
Consider when you are moving:
the recommendation is to begin to plan a month before you move. Referring to the list above giving yourself time to plan, organise and schedule any removals services required. Removals companies recommend to book in advance to ensure you receive the date and time suitable for you. Brilliant Removals suggest 7 days, though we are able to accommodate all removals requests subject to availability.
Book the best removals company for you:
You will now have all the information you need to get removals quotes and book the best removal company near you. Probably us again. With us the option is all yours, we can do some or we can do it all!